BBC West Midlands: - Robbie Steinhouse

Robbie talks with Adrian Goldberg on BBC West Midlands and argues that being overwhelmed is definitely not the best state in which to make a rational decision.

The learning is assimilating into my everyday consciousness. Recently, half way through a conversation which could have degenerated into an argument I actively used NLP tools to help the conversation continue in a relaxed manner while the issues were aired.

The training has shed light on, and enabled me to reassess habits and patterns of behaviour.

- Aidan Hawkes, writer